ZEO Health Policies

Privacy

We collect your personal information in order to process and ship your orders. We do not provide any other party with any of your information except for the financial institutions who process our transactions. We don't send email or letters like many other companies do, unless you specifically sign up for our coupons and newsletter. We DO NOT sell any of our customer information to third parties. All customer information is kept confidential and secure.

 

Returns

We offer a 30 Day Money Back Guarantee on all of our products. Product to be returned must be factory sealed and in re-saleable condition. We do not accept returns on autoship orders or on opened or unsealed product. We do impose a 20% restocking fee on any returns. This fee is off the price of the product. On partial returns, the restocking fee will be levied against the full retail price of the product, not the discounted price. Please note that the shipping charge is non-refundable. To request a Merchandise Return Authorization number, please call 845-353-5185, Monday-Friday, 9am-6pm Eastern. No returns will be accepted without prior authorization.

 

Speedy Service

We process orders the same day they are received and generally ship within 1-2 business days under normal circumstances. To ensure rapid processing of your order, be sure to complete all the necessary information when you place your order.

 

Easy Payment Terms

We accept VISA, MasterCard, American Express and Discover. PayPal can be used for non-autoship orders.

 

Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Although no data transmission over the Internet is 100% secure, we are intent on providing you with the highest level of security possible. That is why we encrypt your data using 256-bit encryption technology during critical times of your order process, such as providing payment information. Look for "https:" in your browser's address bar and the lock next to it, to know that your sensitive information is being encrypted.

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